* What video out port are you using from the video card to what video in port on the monitor? * What video out ports are available on the video card? * What is the 20 digit alpha-numeric monitor serial number?ĪSUS platform on ASUS M4A785TD-V EVO motherboad with AMD Phenom II x2 550 Processor Reason line = Monitor model, short issue description It's very frustrating currently running at a lower resolution after waking from sleep and getting the error message 'The system has detected a link failure and cannot set the requested resolution.'. There doesn't appear to be a resolution posted for this issue and guess what, I've just bought a P2715Q and I'm getting the same problems. **just a thought.do you have any device plugged into any of the monitor's USB ports? I do not. I know it must be frustrating for you, as this is a great monitor. Could it maybe be AMD graphics cards only? Has anyone with an Nvidia card had this issue? ![]() If you do have the new revision A01, then something else is going on here. My MST is set to off, and I can wake the monitor immediately after it goes to sleep, or wait and hour. No problems when walking from sleep, or turning off monitor. In fact I have purposely tried to recreate this issue you mention and it doesn't happen. I decided to use a regular Display Port to Display Port cable since I already had one rather than the included mini DP to DP. I have a MSI Gaming GTX 980 4GB graphics card and a i7 4790k proc. I took the chance and bought this monitor because it's a great price and had all the features I was looking for. However, the newer version which I (luckily) got (revision A01 - Mar 2015) supposedly was better or fixed with an firmware update. What revision is your monitor? I just got this same monitor a month ago, and was leery about this sleep/wake issue because it is pretty widely reported. ![]() Apart from this, the P2715Q is the best monitor I've ever seen. Could you please provide us with some solution to this issue? I really hope you can help me because I just can't do my work until I solve this. The problem also appears when I power off the monitor from its switch and leave the computer ON - when I turn the monitor on after about an hour - the icons and apps windows are resetted as like the monitor was at 640x480 at some point. Different video driver (Catalyst Omega 14.12). The display is not connected to a USB port.Ĭonnection: DP 1.2 output to the Mini-DP on the monitor. "The system has detected a link failure and cannot set the requested resolution and refresh rate on your DisplayPort display." - the resolution is fine (4K), but all my icons and Windows position & sizes are resetted like the display was powered off at some point during the sleep mode and Windows OS switched to 640x480. When I "wake" the monitor from Sleep mode, I get the same error: The monitor is connected to a TriX R9 290 (Non X) via the DP-MiniDP cable provided with the display. Just got my brand new monitor DELL P2715Q and I have the same problem.
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